Privacy Policy

SOULGRIP INDIA LLP Privacy Policy

SOULGRIP INDIA LLP (“we”, “our”, and “us”) values the privacy and security of your information. This Privacy Policy outlines how we collect, use, and protect the information you share with us. Please read this Policy carefully to understand our practices regarding your personal information. By accessing or using our website or services, you agree to the terms of this Privacy Policy.

1. Information We Collect:

Personal Information:
We may collect personal information that you voluntarily provide to us, including but not limited to your name, company name, physical address, hometown, telephone number, birthday, gender, and email address. If you create an account with us, we may also collect your login and account information, such as your username and password. When you make purchases from us, we may additionally collect your billing address and shipping information. We may also collect information about your personal preferences, including marketing and cookie preferences.

Website Visit Information:
When you visit our website, we may collect certain types of non-personal information, such as your IP address, device information, unique identifiers, and browser information. This information helps us improve our website and tailor your user experience.

Aggregate Information:
We may collect aggregate information that does not identify you personally. This may include data collected when you visit our website, independent of any information you voluntarily provide. We may also de-identify personal information to create aggregate information, which we may use, store, and transfer without restriction.

2. Use of Information:

We use the information we collect for various purposes, including but not limited to:
- Providing and personalizing our services to you
- Processing and fulfilling your orders
- Communicating with you, including responding to inquiries and providing customer support
- Sending you marketing communications, promotions, and updates about our products and services, where permitted by law
- Analyzing and improving our website, products, and services
- Complying with legal obligations and enforcing our policies

3. Information Sharing:

We do not sell, rent, or lease your personal information to third parties. However, we may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you, as long as those parties agree to keep this information confidential. We may also disclose your information when we believe such disclosure is necessary to comply with applicable laws, regulations, or legal processes, or to protect our rights, property, or safety, or the rights, property, or safety of others.

4. Data Security:

We implement appropriate technical and organizational measures to safeguard the information we collect and prevent unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Choices:

You have the right to access, update, or delete your personal information. You may also opt-out of receiving marketing communications from us by following the unsubscribe instructions provided in such communications. Please note that even if you opt-out of marketing communications, we may still send you non-promotional messages related to your transactions or our ongoing business relationship.

6. Updates to This Policy:

We may update this Privacy Policy from time to time by posting the revised version on our website. We encourage you to review this Policy periodically for any changes. Your continued use of our website or services after the posting of changes constitutes your acceptance of such changes.

7. Contact Us:

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at [contact email address].

Thank you for trusting SOULGRIP INDIA LLP with your information.